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Thanks for your interest, however our service is for businesses only. If you’d like to send a parcel, please visit the DHL Express UK website.
Yes! We specialise in Full Truck Load movements (FTL), so if your business needs FTL shipments moved on a regular basis, then we can provide an efficient and cost effective solution. We work with carriers of all sizes, from sole owner-operators to UK-wide fleets.
We offer transport services across the UK and Europe.
If you’re a vendor or a haulier and you already have an account, contact our Customer Services team and we’ll help you log in.
No – neither! As a vendor, you’ll only ever pay what you’re quoted on the portal and we keep our pricing competitive, so you won’t get any nasty surprises. DigiHaul is completely free for hauliers to use too.
If you’re a business or haulier interested in using DigiHaul to transport goods, get in touch with us today.
We manage and process all transactions through our secure online portal and there’s only ever one point of contact for both vendors and hauliers – that’s us.
We’re a digital freight business, which means we take care of everything for our customers – from taking the booking to managing the shipment end-to-end and providing electronic to proof of delivery. We’re the digital business with a human touch, providing high quality customer service. If you have any questions or need support, you can walk it through with an expert.
We cover a variety of industry verticals including Retail and Consumer, Automotive, Energy and Chemicals, Engineering and Manufacturing, and Technology.
Simple – just log into our web portal and you can track the location of all your loads in real time. You’ll receive a digital proof of delivery notification as soon as delivery has been made.
We ensure all of our hauliers provide the required legal compliance documents and check they are registered with the Road Haulage Association (RHA), so you can trust that your goods are in safe hands.
Yes, you can continue using your Transport Management System. We have various options for integrating your TMS with the DigiHaul portal and can work with you to select the right solution.
No – the price you see upfront is the price you pay. There will only be additional charges should a load need to be cancelled, returned or a driver is required to wait longer than the pre-agreed waiting times at the collection or delivery location.
A digital freight business like DigiHaul is responsible for the end-to-end transport and delivery of your shipments, from the moment you book the load through to delivery and payment. We have a network of trusted and fully vetted hauliers who accept the transport offer and allocate the job to one of their trained drivers. You’ll have full visibility of the status of your shipment from the moment it’s booked. A digital freight forwarder enables vendors to tender shipments and hauliers to bid for and book orders on an online platform, but doesn’t manage the freight process end-to-end.
Once your account is set up you can ship as much or as little as you need to with no ongoing commitment. We offer three convenient methods to book a shipment: API integration for large volumes, CSV upload for medium volumes and web booking.
It is likely we can help, so please get in touch. We give you access to the largest UK-wide haulier base offering suitable transportation. This ranges from standard ambient to temperature-controlled and ADR vehicles. Our extensive range of hauliers can accommodate most shipping requirements.
You will be notified via the DigiHaul web portal when your loads have been accepted and allocated to a driver.
Our user-friendly template prompts you to input details such as pick-up and delivery locations, weight and any specialist transport requirements.
Yes – subject to the limitations and exclusions set out in our General Conditions, DigiHaul is liable for products lost or damaged except where such loss or damage arises as a result of the action or default of the vendor, its customers and suppliers or events outside of DigiHaul’s reasonable control.
Send us your contact details – we will get in touch with all the information you need to get you up and running. Contact us today.
We’ll ask you to read and sign our Ts and Cs and contract, then add your details and legal compliance documents (such as insurance) to our system. Once we’ve got everything from you we can usually get you all set in a matter of days. We can also train you and your team on the system.
Log into your account, see what’s available and select the loads you want to book at the rate given – you’ll receive confirmation straightaway. You can book backhauls in exactly the same way too, so you can tip and reload in the same place.
Yes, however there may be a cancellation charge applicable, depending on how close the cancellation is to the start date of the activity.
We’ll transfer payment to your account within 30 days of invoice. You can keep track of everything using either our portal or our app.
No, we take care of all of that for you. Once the Proof of Collection/Delivery has been uploaded, we invoice the shipper and you receive a self-bill invoice and payment in 30 days.
You can email our Customer Service team in the UK and we’ll get back to you as soon as possible.
We’re working with affiliate partners to provide a range of benefits to our carriers and will have more information on this in the near future.
Anything from one van to a nationwide fleet of trucks. You can easily add more vehicles and drivers as and when you need to.
Yes, you’ll need this to track shipments from collection to delivery. The app is easy to use and lets you upload a photo of the POD on your phone for a faster turnaround, no need for paperwork.
Of course! We provide remote training sessions explaining how it all works, what you need to do and how to use the driver app.
Your driver should keep the app updated with the expected arrival times and, where possible, make contact with our Customer Service team to explain the issue.