DigiHaul is working with M&S to reduce their logistics-related emissions. The partnership supports the retailer’s sustainability strategy and ambition to reduce its environmental impact.

Our backhaul matching solution is helping to reduce empty running across the M&S network. This harnesses the latest technology and data science to identify complementary journeys based on the location and type of goods. Our approach to return load optimisation enables us to bring down overall movements and reduce carbon emissions.

By reducing carbon emissions in the M&S transport network, DigiHaul is supporting the retailer’s wider Plan A initiative which aims to build a more sustainable future, with a goal of becoming net zero by 2040. 

Mark Lemming, C&H Supply Chain and Logistics Director at M&S, said: “Our Plan A initiative is a driving force within the business, keeping our focus on building a more sustainable future. Partnering with DigiHaul to optimise our transport logistics and tackle empty running helps us on our journey to net zero.”

Our automated back-office systems support M&S’ sustainability goals by using electronic systems and reducing paper waste. These systems, including electronic proof of delivery (ePOD), also enhance efficiency by providing reliable evidence of delivery and enabling payments to be made instantly.

In addition, DigiHaul is improving visibility by combining transport data across M&S Clothing & Home and M&S Food, as well as integrating with the enterprise systems of M&S carriers. This means we can give M&S a comprehensive view of its entire retail network, locating and unlocking hidden capacity to optimise journeys and reduce road miles.

“At DigiHaul, we are committed to helping our partners meet their sustainability targets with innovative and efficient solutions that cut both carbon footprints and costs, explains DigiHaul’s CEO, Martin Willmor.

“We are proud to be supporting M&S in line with their commitment to more sustainable business by reducing empty running with our backhaul matching tool.”


To find out how we can help your business reduce your carbon emissions, contact our team.



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